Letting a Friend Vent

Your friend Sam called you frustrated after a work meeting. Sam's coworker took credit for their work in front of the manager. Here's the thing: Sam admits they didn't speak up in the moment — but they're still furious about it. You might feel the urge to point that out. The skill is noticing that urge and staying with what Sam actually needs right now, which is to feel heard.

You can do this as many times as you want.